FAQs

Why buying ethically is important?

In many Aboriginal and Torres Strait Islander communities, art sales are a main source of their income. Buying ethically and authentically is not just about protecting the buyer’s investment, it’s about respect for the indigenous culture, ensuring the artists and those around them are paid fairly and securing a sustainable future for Australia’s Indigenous artist.

 

Will my artwork come with a certificate of authenticity? 

Yes all Bundjalung Creations Artwork come with their own name, unique meaning and authenticity certificate.

 

Shipping

We offer a range of shipping options depending on your location and the items. If your order is over $150.00 we offer free standard delivery.

 

Dispatch Time

All orders are dispatched within 1-3 days business day of your order being received. 

 

How do I track my order?

Once your order has been dispatched, a tracking number will be issued via email.

 

Do you ship internationally? Yes we do! Please email us directly for international orders. 

 

Refund Policy 

Please choose carefully as we do not offer a refund or exchange for “change of mind” however faulty items can be refunded within 30 days of purchase.